Why Purchase from an Authorized Dealer?

Pro Sound Service Inc. is fully authorized to sell products by all of the manufacturers listed on our website.

Pro Sound Service Inc. is an Authorized Dealer in good standing with the manufacturers and vendors that we represent. Purchasing from an authorized dealer such as Pro Sound Service Inc. simply means that we receive the full support of the manufacturers and vendors that we represent; and at the same time are fully accountable to them for the manner in which we represent, sell, and deliver their products to you! The manufacturers have entrusted their valuable products and services into our hands, and we in turn desire to extend that trust and quality into yours.

• Pro Sound Service Inc. receives information and training directly from the manufacturers and vendors which enables our representatives to be very knowledgeable to serve our customers better.
  
• Purchasing from an authorized dealer insures our customers that the product purchased is received in the manner and quality as intended by the manufacturer.
  
• Purchasing from an authorized dealer insures the integrity of the product that as it was intended by the manufacturer.
  
• All product represented are new and subject to the manufacturer’s stated warranty, and is shipped with all the accessories and instructions as packaged by the manufacturer. Any defective merchandise is replaced or repaired according to the manufacturer’s stated guidelines.
  
• Purchasing from an authorized dealer insures that you will receive support should you have a problem after the sale.
  
• Purchasing from an authorized dealer insures customers that the products they receive are fully warranted by the manufacturer according to the manufacturer’s stated warranty policies. In some circumstances manufacturers will not warranty product that is purchased from a non-authorized dealer, because it may be considered “gray market” product. “Gray market” product is merchandise that is not designated for sale in the U.S. by the manufacturer, and thus has no applicable warranty associated with its serial number.